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PRIVACY POLICY

Effective from: 12 November 2025

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W.S. Barrett & Son Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us directly.

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1. Who We Are

W.S. Barrett & Son Ltd
Boston, Lincolnshire, United Kingdom
📞 01205 362585
✉️ info@wsbarrett.co.uk
🌐 www.wsbarrett.co.uk

We are a UK-based engineering company that designs and manufactures bespoke and standard horticultural and agricultural equipment.

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2. Information We Collect

We may collect and process the following types of personal data:

  • Contact details such as your name, email address, phone number, and company name.

  • Enquiry information when you contact us via forms, email, or phone.

  • Website usage data such as IP address, browser type, and pages visited (via analytics tools like Wix Analytics or Google Analytics).

  • Order and quotation details if you request a quote or place an order with us.

We only collect personal data that is necessary to respond to enquiries, fulfil orders, or improve our services.

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3. How We Use Your Information

Your information is used for the following purposes:

  • To respond to your enquiries and provide quotations or product information.

  • To process and fulfil customer orders.

  • To improve our website, products, and customer service.

  • To comply with legal obligations and record-keeping requirements.

  • To send you updates or marketing communications (only if you have given consent).

We will never sell or share your personal information with third parties for marketing purposes.

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4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity: when processing is required to provide you with goods or services.

  • Legitimate interests: to improve our business and respond to customer enquiries.

  • Legal obligation: to comply with tax, accounting, or regulatory requirements.

  • Consent: where you have opted in to receive marketing communications.

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5. Data Retention

We keep your personal data only for as long as necessary to fulfil the purpose it was collected for, including legal and accounting requirements.

  • Enquiry and quotation data: kept for up to 2 years.

  • Customer and order data: retained for 6 years in line with UK tax law.

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6. Data Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. Our website is hosted on secure Wix servers, which are fully GDPR compliant and encrypted via HTTPS.

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7. Sharing Your Information

We may share data with:

  • Trusted third-party service providers (such as couriers or payment processors) to fulfil orders.

  • Professional advisers (such as accountants) where legally required.

  • Regulatory bodies or authorities, if necessary to comply with legal obligations.

All third parties are required to keep your information secure and only process it in accordance with the law.

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8. Your Data Rights

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Under UK GDPR, you have the following rights:

  • The right to access the personal data we hold about you.

  • The right to request correction or deletion of your data.

  • The right to restrict or object to certain processing.

  • The right to withdraw consent at any time (where consent is relied upon).

  • The right to data portability.

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To exercise your rights, please contact us at info@wsbarrett.co.uk.

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9. Cookies

Our website may use cookies to improve functionality and analyse website traffic.
You can manage or disable cookies at any time through your browser settings.

For more information, please refer to our Cookie Policy (if separate), or contact us for details.

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10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of other websites.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

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W.S. Barrett & Son Ltd
📍 Boston, Lincolnshire, United Kingdom
📞 01205 362585
✉️ info@wsbarrett.co.uk

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If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

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